virtual phone numbers

What is a virtual phone number?

A virtual phone number (also called DID number) is a phone number that is not physically associated with a telephone line: all incoming calls are redirected to another number (eg your mobile phone).

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Why should I buy a virtual phone number?

If you buy a virtual phone number, you will be reachable at a phone number of the same town where your friends and customers live. So they will save much money when they call you.

Unlike traditional phone numbers, you can bring your virtual number with you anywhere in the world.

With virtual numbers and toll-free numbers you can extend the presence of your business in more countries, without need of opening an office on the site.

There are also virtual "toll free" numbers. With them you can create a call center in any country in the world, where it it's less expensive.

With a virtual number you can save roaming expenses when traveling abroad: this can be done by buying a SIM from the foreign country where you are, and forwarding to this number the calls addressed to your virtual number.

If you plan to move to another location within your country or abroad, you can convert your fixed line number into a virtual number, thanks to local number portability (LNP). In this way, you can bring your original number anywhere in the world, without losing the contacts you had with this number. More information here: Number Portability.

Virtual numbers have several advanced telephone services, which are not always available with traditional telephone numbers: multiple simultaneous incoming calls in the same number, blacklists, voice menu, multiple destination lists to receive calls on more landlines or mobiles, conference call etc.. For more information: Advanced Call Forwarding

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How to buy a virtual phone number?

Buying a virtual phone number is simple and straightforward with the number order form ("sign up in 3 easy steps") that you find in the home page.

  • Choose country and city of your local number

  • Choose how you want to receive calls to that number (destination)

  • Indicate the destination details (number of "classic" phone, or VOIP provider account)

  • You will be guided in a couple of clicks to the payment module.

  • Within a few hours we will verify the order data and approve it. You will receive a confirmation email.

  • At this point you can see the DID number that has been assigned by opening the "My Numbers" menu in your private area. Give it to your friends, and enjoy the service!

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Starting from 31 May 2017 the activation of DID numbers is free
Only exceptions:
  • Some toll-free numbers
  • Moscow and St Petersburg (Russian Federation)
  • London (UK)
  • Toronto (Canada)
  • New York (USA)
  • Toronto (Canada)
  • Mobile numbers able to receive SMS

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